GO Product Recall - 04/09/19

 

Important Safety Information
Marpac Go Travel Sound Machine Recalled Due to Risk of Burn Hazard

U.S. Consumer Product Safety Commission - Fast Track Recall

Recall Date: April 9, 2019

Recall Number: 19-102


Marpac recalls Go Travel Sleep Sound Machine due to a defect that leads to a potential burn hazard

 

Recall Summary

Name of Product:  Marpac GO Travel Sleep Sound Machine

Hazard:  The sound machine’s internal battery can leak and cause an electrical short, posing a burn hazard. The battery defect is contained to the GO Travel Sleep Sound Machine and does not include other models. 

Remedy:  Refund.

Consumers should immediately remove the sound machines from a charging source, stop using, and contact the firm for a full refund.

Consumer Contact:  For a full refund, please contact us by email at customerservice@marpac.com or by phone at 1-800-999-6962 during the hours of 8:30 AM to 5:00 PM EST Monday to Thursday and 8:30 AM to 12:00 PM EST on Friday.  

 

Recall Details

Units:  5,000 

Description: 

This recall involves Marpac Go travel sleep sound machines. The multi-use sound machine produces numerous different types of sound that block out distracting noise. The sound machine is white with a gray flip stand, an internal rechargeable battery, and comes with a USB cable. It measures about 3 inches high by 2 inches wide with the serial number located on a sticker on the back of the machine. The recalled units have a serial number range GT184600000 through GT184605200.

 

    Incidents/Injuries:  None reported

    Sold At: 

    Online at marpac.com, amazon.com, amazon.co.uk, harriscomm.com, and bedbathandbeyond.com from January 2019 through February 2019 for about $40.

    Importer and Distributor:  Marpac, LLC, of Wilmington, NC

    Manufactured in: China