Warranty

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Every sound machine is covered by a one-year warranty. We will repair or replace your sound machine.

Here are the details on our warranty program:

Marpac warrants its products (with exceptions as indicated below), to the original purchaser, to be free of defects for a period of one year from the date of purchase. This limited warranty covers all parts and/or workmanship against defects or breakage in normal intended use. This limited warranty does not cover damage caused by accidental dropping, rough handling or misuse of the product; including tampering, or the application of electrical power other than that listed on the label. Altering or tampering with the label will also void this warranty. This limited warranty covers our products for use in the country they were purchased from. Should you attempt to use this product in another country, warranty will be void. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

Our ultimate promise to you is that we do our best to make serious, high quality, sound machines. We really do care about your enjoyment of our products. We want to hear from you any time you think our product has disappointed you. Please contact us. We stand behind these products, expect them to last, and will make every reasonable effort to make you happy.

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